Customer Service

Phone me at 301.337.7542

Shipping, Returns Policies

My shopping cart

View your shopping cart.

Search LPs

Browse for music

Pay securely using credit card or e-check through PayPal* to protect your payment information.

Official PayPal Seal

* PayPal account not required.

This site will be unavailable for a few hours this afternoon (May 22) as we perform scheduled maintenance. Thank you and apologies for the inconvenience.

Free shipping on all US orders totaling $30 and up. Customers overseas: You can now pay by credit card with Google Checkout. Option will be available when you are ready to checkout.

The Fine Print: Shipping, Payment, Privacy And Other Important Matters


Deutsch   |   Español   |   Francais   |   Suomi   |   Português   |   Ελληνικά   |   Norske   |   Danske

The information on this page is important, and I urge you to read it carefully before making your purchase. If you have any questions please write to me and I will respond promptly. Thank you.

Payment: Customers outside the USA

If you live overseas you now have two payment options. (1) You may now pay by credit card with Google Checkout. This option will be available when you after you have added items to your shopping cart and are ready to checkout. (2) If you have a PayPal account and you live outside the United States and wish to purchase an item from this store, you will need to contact me directly so that I can send you a PayPal invoice, as this store is unable to process Paypal transactions outside the United States. (To see how the invoice process works please click here.) Once I send your package, I will provide you with a tracking code that you can use to follow the LPs as they travel from the US to your destination. More information is here.

Payment: Customers in the USA

If you live in the United States and have a Paypal account, you may place your order and make payment automatically via this website. At checkout, you will be redirected to the Paypal website, where your actual transaction will take place in encrypted format. You can also pay by credit card at the PayPal site, even if you are not a member of Paypal.. If you want me to send you a Paypal invoice, or if you have any special shipping preferences, please contact me. If you do not have a Paypal account, you can set one up at the time of payment. You can also send me a check or money order if you prefer. To discuss these or other payment arrangements, or if you have any questions, please contact me.

Official PayPal Seal

Shipping Options

Shipping: I use the US Postal Service for most shipping. Within the USA, I can ship LPs express (overnight), regular priority mail, flat rate priority mail, or the less expensive media mail (you will be asked to select one of these options at checkout). Until further notice, shipping is free within the continental USA on all orders totaling $30 and up.

For overseas shipping, the options are regular first class, priority mail and express mail (there is no media mail option). Note: Please read this page for more important information about international shipping options.

Generally speaking, within the USA priority mail is the safest and most reliable method for moving record albums; media mail is less expensive but considerably slower. If you'd like for me to try to arrange another shipping method (faster, less expensive, etc.), please contact me before you purchase. I will be glad to try to accommodate your request.

Returns

If you are unsatisfied for any reason whatsoever with your purchase, I will give you a complete refund. If the LP performs in a completely unsatisfactory manner and in the highly unlikely event that you decide that its condition does not remotely match what I had advertised, you need not return the LP to me in order to obtain a refund. Otherwise, you may return the LP(s) to me within three business days of receipt; the discs must be returned to me in the same condition they were when I sent them and you received them. If you have paid via Paypal, you will receive a full and complete refund, including your shipping fees. You are responsible for return shipping, but your expenses to send the LP back to me will be a credit that you can use for another purchase at this store, but only if the LPs that are returned are in the identical condition they were when you received them. In those cases where a return may not be practicable (for example, if you live overseas and do not wish to pay for return shipping) I am glad to make other arrangements for compensation.

Customer Privacy

Privacy: All communications and transactions with customers are private; no correspondence or information of any kind is shared by me with anyone else under any circumstances. I do not keep credit card or bank account information on my servers; all transactions done electronically are managed through Paypal in encrypted format. The only records I keep on my server are names and addresses of those who purchase LPs here, and that information is stored in encrypted format and is not available to anyone but me.

My reputation

I live my life in accordance with the golden rule. That is, I treat others the way I myself would wish to be treated. Its a simple yet very powerful philosophy and one that guides the most successful small businesses. As a sole proprietor and one-person operation, I am in an especially strong position to offer personal and immediate support to those who shop here. I respond to all inquiries within 24 hours, and usually within two or three. I email you to let you know I am processing your order, then email you again to let you know your LP is on its way to you. First time buyers are offered a permanent, lifetime discount of 10% off all future purchases. Those who return to the store a second and third time receive greater discounts. Many customers with whom I have longstanding relationships work directly with me, bypassing the PayPal checkout completely. My credentials are impeccable and I go out of my way to make sure they remain so. If you have any questions please write. I have worked with hundreds of music lovers from all parts of the globe and will be glad to provide references to you should you need them. Until then, you can review my feedback on eBay, of which I have been a member for more than eleven years:

http://myworld.ebay.com/classicvinylcom/

Thank you for visiting. David

Miscellaneous

CD conversion: CD versions are available; shipping and handling charges apply. Please write me with details of the recording you are interested in.

Mailing list: Periodically I send out emails announcing special sales and discounts. If you'd like to be notified of same, please write to me and let me know. Similarly, if you see an LP that you would like to buy, but you believe that the price is too high or cannot afford to pay what I am asking, please contact me with an offer. In most cases I should be able to accommodate your request.

Mint condition. Thousands of the LPs on this site are like new, even though they have been opened. For photos and a full discussion of what I regard to be mint, please see this page.

Free LPs: If you are interested in an LP that I have marked as gratis, please contact me before you make your purchase and let me know the details of your total order.